Anti-impersonation protection program — how it works
This guide covers: anti-impersonation protection program. We focus on quick setup and a clear customer experience.
If you have questions, use the contact form or check the documents.
If you are comparing options (BLIK, terminals), see: QRTransfers vs BLIK — comparison, QRTransfers vs payment terminal, QR payments vs BLIK and QR payments vs payment terminal.
In short
Key points to keep in mind:
- The program assumes fast service response to impersonation reports.
- Sellers pass verification on Stripe side and platform side.
- In Plus, we limit creation of confusingly similar nicknames.
- In Plus, you can apply for an extra trust signal: “Verified seller”.
How to start
The simplest start is to configure the basics and generate your first payment. Then you can expand settings (e.g. scenarios or shortcuts).
- Start with a simple scenario (one amount, one title).
- Check documents.
- If needed, use the contact form.
Program components
The anti-impersonation program focuses on fast response and strong prevention.
- Priority handling of impersonation reports and fast service-side actions.
- Seller verification on both Stripe side and our platform side.
- In Plus, we limit creation of accounts with confusingly similar nicknames.
- In Plus, you can apply for the extra trust signal “Verified seller”.
Related information
How a seller can protect payments in practice (logo, description, reporting): anti-impersonation protection.
Related pages
- QR payments without a terminal
- QR payments — practical implementation guide
- How QR payments work (step by step)
- QR payment methods: BLIK, Apple Pay, Google Pay (and more)
FAQ
What is the anti-impersonation protection program?
It is a layered set of controls: priority response to reports, Stripe and platform verification, plus Plus-plan elements (limiting confusingly similar nicknames and the ability to apply for the “Verified seller” badge).
Does the program apply to all accounts?
Core protection is global. Additional program elements are available in Plus (e.g. account logo, limiting confusingly similar nicknames, ability to apply for “Verified seller”).
How fast do you respond to impersonation reports?
Impersonation cases are handled with priority: streamlined reporting, fast review, and quick restriction of violating accounts.